fbpx

Studio Policy

At Pottery N Paint Café we know that you take special care to create your painted pottery masterpiece and can’t wait to get it home!

I takes about a week from the time of painting until the piece has been glazed and kiln fired before it will be ready for you to pick up. We will provide you with a pick up date at the time of purchase.

Please note that sometimes there are slight imperfections in the pottery pieces that we do not notice until after the piece has been kiln fired. If for any reason your pottery piece has one of these imperfections that cause it to crack or shiver during kiln firing we will do our very best to remedy the situation.

Although we would love to hold onto pieces forever we do request that you pick up your pieces when they are ready. Our studio policy allows that we will hold your pieces for no more than 30 days, unfortunately we have limited space and therefore cannot hold on to pieces indefinitely. We will make every effort to contact you, however if items are not picked up within that time frame or other arrangements made, we will assume that you no longer want the piece(s) and they will be donated to a local charity.

Please contact us directly should you have any questions or concerns regarding this policy.